Voicent BroadcastByPhone Autodialer 9.0.5

Voicent Communications, Inc – 1.7MB – Freeware – Windows

Effortless Communication with Voicent BroadcastByPhone Autodialer

David Fischer

02/23/2025

Voicent BroadcastByPhone Autodialer streamlines bulk calling, making it easy for businesses to reach customers effectively, but it may lack some advanced features found in competitors.

Voicent BroadcastByPhone Autodialer: A Comprehensive Review

Voicent BroadcastByPhone Autodialer, developed by Voicent Communications, Inc., is a versatile and powerful software application designed to streamline the process of outbound calling for businesses of all sizes. With its advanced features and user-friendly interface, this autodialer offers a range of functionalities to improve efficiency and productivity.

Key Features:

Easy-to-Use Interface: Voicent BroadcastByPhone Autodialer boasts an intuitive interface that makes it simple for users to navigate and utilize its features effectively.
Automated Dialing: The autodialer can automatically dial a list of phone numbers, eliminating the need for manual dialing and saving time for agents.
Call Recording: Users have the option to record calls for quality assurance and training purposes, ensuring compliance and enhancing customer service.
Customizable Scripts: Businesses can create and customize scripts for agents to ensure consistency in messaging during outbound calls.
Scheduling Capabilities: The software allows users to schedule calls at specific times, helping optimize contact rates and maximize efficiency.
Real-Time Analytics: Voicent BroadcastByPhone Autodialer provides real-time analytics and reporting tools to track performance metrics and make informed business decisions.

Benefits:

Increased Efficiency: By automating the dialing process, this autodialer helps businesses increase their call volume and connect with more prospects in less time.
Enhanced Productivity: With features like call recording and customizable scripts, agents can focus on engaging with customers effectively and closing deals.
Improved Customer Service: The software enables businesses to monitor call quality, provide feedback to agents, and enhance overall customer satisfaction.
Better Data Management: Real-time analytics allow businesses to track key metrics, identify trends, and make data-driven decisions to optimize their outbound calling campaigns.

Voicent BroadcastByPhone Autodialer is a reliable solution for businesses looking to streamline their outbound calling operations and improve overall productivity. With its robust features, user-friendly interface, and comprehensive analytics capabilities, this software is a valuable asset for any organization seeking to enhance their customer interactions and drive business growth.

Overview

Voicent BroadcastByPhone Autodialer is a Freeware software in the category Communications developed by Voicent Communications, Inc.

The latest version of Voicent BroadcastByPhone Autodialer is 9.0.5, released on 08/20/2016. It was initially added to our database on 08/10/2008.

Voicent BroadcastByPhone Autodialer runs on the following operating systems: Windows. The download file has a size of 1.7MB.

Voicent BroadcastByPhone Autodialer has not been rated by our users yet.

Pros

User-friendly interface for easy setup and management
Supports both voice and automated messages for flexibility
Can handle large-scale campaigns with bulk dialing capabilities
Integrated with scheduling features for better campaign management
Offers advanced reporting and analytics to track call outcomes
Provides options for call transfer to live agents when needed
Cost-effective solution for businesses needing telemarketing services

Cons

Limited support for international dialing
May require a learning curve for advanced features
Dependence on internet connection for operation can be a drawback
Pricing model may become expensive with high call volumes
Some users may experience issues with call quality depending on network conditions
Limited customizability in terms of the presentation of messages

FAQ

What is Voicent BroadcastByPhone Autodialer?

Voicent BroadcastByPhone Autodialer is a software application developed by Voicent Communications, Inc. It is designed to automate phone calls and enable businesses to efficiently perform outbound marketing campaigns, political outreach, appointment reminders, and more.

How does Voicent BroadcastByPhone Autodialer work?

Voicent BroadcastByPhone Autodialer uses computer telephony integration (CTI) to connect with phone systems and make automated calls. It can import contact lists, play pre-recorded messages, leave voicemails, transfer calls to live agents, and gather touch-tone responses.

Can Voicent BroadcastByPhone Autodialer be used for telemarketing?

Yes, Voicent BroadcastByPhone Autodialer can be used for telemarketing purposes. However, it is important to comply with applicable laws and regulations regarding telemarketing and obtain necessary permissions before conducting such campaigns.

What features does Voicent BroadcastByPhone Autodialer offer?

Voicent BroadcastByPhone Autodialer offers features such as contact list management, call scheduling, personalized messages, interactive voice response (IVR), call recording, call transfer, speech recognition, and real-time call monitoring.

Is Voicent BroadcastByPhone Autodialer compatible with different phone systems?

Yes, Voicent BroadcastByPhone Autodialer supports most traditional analog phone lines as well as Voice over IP (VoIP) systems. It integrates with popular PBX systems and can also use SIP trunks for making calls over the internet.

Can I schedule calls to be made at specific times with Voicent BroadcastByPhone Autodialer?

Yes, Voicent BroadcastByPhone Autodialer allows you to schedule calls at specific times and dates. You can set up campaigns to automatically start and stop at predetermined times, ensuring your messages reach recipients at the desired moments.

Does Voicent BroadcastByPhone Autodialer offer reporting and analytics?

Yes, Voicent BroadcastByPhone Autodialer provides comprehensive reporting and analytics. You can track call outcomes, campaign performance, call duration, response rates, and other metrics to evaluate the effectiveness of your campaigns.

Is there a limit to the number of calls I can make with Voicent BroadcastByPhone Autodialer?

The number of calls you can make simultaneously depends on your computer's hardware and the capacity of your phone system or SIP provider. Voicent BroadcastByPhone Autodialer does not impose any specific limits on call volumes.

Can I try Voicent BroadcastByPhone Autodialer before purchasing it?

Yes, Voicent Communications, Inc. offers a free trial of the Voicent BroadcastByPhone Autodialer software. It allows you to evaluate its features and compatibility before making a purchase decision.

What support options are available for Voicent BroadcastByPhone Autodialer users?

Voicent Communications, Inc. provides technical support via phone, email, and online resources. They offer documentation, user guides, video tutorials, and an online knowledge base to assist users with any questions or issues they may encounter.

David Fischer

I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.

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